RETURN POLICY
- There are no refunds on custom clothing; every effort will be made to obtain the desired fit.
- Refunds on ready-made clothing will be given within 15 days of purchase date; after that, a store credit will be issued.
- Exchanges of any kind on ready-made clothing must be made within 30 days of purchase date.
ALTERATION POLICY
- Alterations are free at the time of purchase on full price off-the-rack clothing.
- There will be a $20 an hour charge on any item that is on sale.
- Custom clothing will be altered free at the first fitting.
- There will be a $20 an hour charge on any alterations needing to be done after the first fitting is deemed acceptable.
SALES TERMS ON CUSTOM ORDERS
- One half of the total of the custom purchase is due at the time of the sale.
- The remaining one half is due upon completion of the purchase.
- The final payment will be taken when the purchase is shipped.
- The estimated time of completion is six weeks, but there is no guarantee.
- Custom shirts and custom derbies may take up to eight weeks.
TRADE-IN POLICY
- The trade-in policy applies only to custom apparel.
- First year: 1/2 the cost of the trade-in suit will go towards the new ensemble.
- Second year: 1/3 the cost of the trade-in suit will go towards the new ensemble.
- Third year: 1/4 the cost of the trade-in suit will go towards the new ensemble.
- The above policy applies to suits that are in good condition.
- The trade-in value will be determined according to the damage on the suit.
CONSIGNMENT POLICY
- The sale value of the suit will be determined by the customer. We will take a 20 percent selling fee from the determined price at the time of the sale.
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